10tk is built for entertainment. We want every player in Bangladesh to enjoy the platform safely, within their means, and without it ever becoming a problem. This page gives you the tools and information to keep gaming fun.
10tk gives every player direct access to these responsible gaming features — no waiting, no forms, no hassle.
Set a daily, weekly, or monthly deposit cap directly from your account settings. Once set, the limit takes effect immediately and cannot be increased for 24 hours — giving you a real cooling-off period before any change takes effect.
Choose to receive a notification after 30, 60, or 90 minutes of continuous play. It is a simple nudge to take a break, check in with yourself, and decide whether you want to keep playing or step away for a while.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is suspended — you cannot log in, deposit, or place bets. Your balance is safe and waiting when you return.
If you feel gaming is becoming a problem, you can self-exclude from 10tk for 6 months, 1 year, or permanently. Self-exclusion is irreversible for the chosen period. Contact [email protected] to activate this immediately.
Set a maximum amount you are comfortable losing in a given period. Once you reach your loss limit, 10tk will automatically prevent further bets until the period resets. This is one of the most effective tools for staying within your budget.
Enable reality check pop-ups that show you exactly how long you have been playing and your net win or loss for the session. Seeing the real numbers in plain view helps you make clear-headed decisions about whether to continue or stop.
Responsible gaming means enjoying betting and online games as a form of entertainment — not as a way to make money, escape problems, or cope with stress. At 10tk, we believe that gaming should always be a choice you make freely, with a clear head, and within a budget you are genuinely comfortable with.
For the vast majority of players on 10tk, gaming is exactly that — fun. A quick Hi-Lo round after work, a football bet on the weekend, a few spins on Royal Fishing with friends. That is what 10tk is designed for. But we also know that for a small number of people, gaming can start to feel less like entertainment and more like a compulsion. When that happens, it is important to recognise it early and take action.
Responsible gaming is not about telling you how to play. It is about making sure you always have the information, tools, and support you need to stay in control — and that 10tk never makes it harder for you to do that.
The golden rule at 10tk: only ever bet money you can afford to lose. If losing a bet would cause you genuine financial stress, that bet is too big. Adjust your stakes, set a deposit limit, or take a break.
Problem gambling does not always look dramatic. It often starts with small changes in behaviour that are easy to dismiss or rationalise. Here are the signs that gaming may be becoming a problem — for yourself or someone you know:
If you recognise three or more of these signs in yourself, please use 10tk's self-exclusion tool or contact our support team at [email protected] right away. There is no shame in asking for help — it is the smart move.
Answer these questions honestly. If you answer "yes" to two or more, it is worth taking a step back and using one of 10tk's responsible gaming tools — or speaking to someone you trust.
This quiz is not a clinical diagnosis — it is a personal check-in. Two or more "yes" answers is a signal worth taking seriously. Use the tools below or contact [email protected] for confidential help.
All responsible gaming tools on 10tk are available directly from your account dashboard. Here is how to access and activate each one:
Go to 10tk.one/login and sign in with your registered mobile number and password.
Tap your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
You will find a dedicated Responsible Gaming section listing all available tools — deposit limits, loss limits, session reminders, cool-off, and self-exclusion.
Select the tool you want, enter your preferred settings, and confirm. Restrictions take effect immediately. Increases to limits require a 24-hour waiting period.
Email [email protected] with your registered mobile number and the subject line "Self-Exclusion Request". Our team will process it within 1 hour, any time of day.
10tk is strictly an 18+ platform. We verify the age of every player during registration and take underage access extremely seriously. If you share a device with younger family members, we strongly recommend the following steps:
If you suspect a minor has created a 10tk account, contact [email protected] immediately. We will investigate and close the account without delay. Any funds in the account will be handled in accordance with our terms and applicable regulations.
Creating a 10tk account on behalf of a minor, or allowing a minor to use your account, is a serious violation of our Terms and Conditions and may result in permanent account closure and forfeiture of funds.
Staying in control of your gaming budget is easier when you have a clear plan before you start. Here are some practical tips that work well for players in Bangladesh:
A good rule of thumb: if you would feel uncomfortable telling a trusted friend or family member exactly how much you spent on 10tk this month, that is a sign your spending may be getting out of hand.
If you are struggling with your gaming habits, you do not have to deal with it alone. 10tk's support team is available 24 hours a day, 7 days a week, and all conversations about responsible gaming are treated with complete confidentiality.
Our support team can help you activate any responsible gaming tool, answer questions about your account, or simply listen if you need to talk through what you are experiencing. We will never judge you or make you feel bad for reaching out — it takes courage to ask for help, and we respect that.
All responsible gaming requests — including self-exclusion, deposit limit reductions, and cool-off activations — are processed immediately and cannot be reversed by the player for the duration of the chosen period. This is intentional: it means the tool works even when you are tempted to undo it.
Responsible gaming is not a box-ticking exercise at 10tk — it is a core part of how we operate. Here is what we commit to every player on the platform:
10tk is a platform built for the long term. We want players to enjoy 10tk for years — and that only happens if gaming stays fun, affordable, and in control. A player who burns out or develops a problem is not a success story for us. A player who plays responsibly, enjoys themselves, and comes back because they want to — that is exactly who 10tk is built for.
If you ever feel that 10tk is not living up to these commitments, please tell us. Email [email protected] with the subject "Responsible Gaming Feedback". We read every message and take every concern seriously.